- Turn on computer and log in. When computer is ready, launch Google Chrome. Click on the icon to open up the TinyCat Check in/out screen, then create a new tab for each of these to open: library email inbox, footfall counter, and volunteer intranet.
- Put the library sign outside and the dog bowl with water.
- Check Mailbox and Book Returns Box for newspapers (Monday, Wednesday, Thursday and Saturday morning shifts) and put newspapers out on their sticks with a reference only sticker from the library desk drawer.
- Check Returns Box for book returns. If there are any returns, return them to the catalogue with the TinyCat Check in/out screen.
- Get footfall sheet ready by putting in the date at the top. Take footfall through shift. Check Footfall counter spreadsheet on computer and enter footfall values.
- Take Class Register if there is an activity taking place which needs register taken (e.g Crickleknitters). Class Registers can be found on the Library Documentation shelf by the desk.
- Assist Patrons with connecting to the Wifi if necessary. Instructions for the Wifi can be found with the Wifi vouchers in the Library Handbook on the Library Documentation shelf.
- If there are any donations, they can be placed on the donations shelves of Stacks cupboards 3 and 4. You can process donations if comfortable doing so. A post for processing donations is available.
- Read the shelves and check if books are on the correct shelves. Make sure books are the right way round with covers facing outwards for picture books and the spines visible for other books.
- Answer the phone and respond to patron queries. Most information related to the library can be found on the library website. If unsure then refer to the library website or to email info@cricklewoodlibrary.org.uk
- Make sure library cards to be collected are in alphabetical order by patron surname. Put cards in the correct order if necessary.
- Check emails to see if there are any book renewal or hold requests from patrons.
- Check inventory. A post is available with instructions. When going through inventory and finding books (Fiction and Non Fiction) if the book has not been checked out since it was added to the catalogue (this can be seen by clicking on Lending and checking record) and if it was published over 5 years ago, is not a bestseller or prize winner, it can be deleted from the catalogue. Children’s books can be deleted if they are damaged or have pages missing.
- Check overdue books list and see if any books are on the shelves. Books overdue by 6 months can be deleted from the overdue list and catalogue.
- Check display cart for any gaps and fill if necessary. The theme of the display changes monthly according to the literary reading events. There is a post available with the reading events calendar with the theme and tags for books to go on the display cart. Volunteers are encouraged to put their recommendations related to the theme on the cart. If there is no reading event going on, then volunteer recommendations can be placed on the display cart.
- Write a review of a book in the collection to post on LibraryThing. A post with instructions is available.
- If you have the relevant training then add patrons to system, prepare library card and send collection email to patron.
- Go through 3rings and see when you might be able to volunteer next and sign up on the rota if possible.
- Bring in library sign and dog water bowl at end of day.
- Help stack cafe chairs at the end of the day (Afternoon shift) if needed.