Blog
Events Team News & Upates
Rebooting the Router
From time to time, there may be issues with internet access at the library. All library desk volunteers should be able to deal with a simple re-set of the router, which usually resolves most problems. Here are step-by-step instructions on doing this. 1) When you are...
Regular Small Donations Drive
Hi everyone We need to increase the number of small regular donations that the library receives. Regular donations from individual donors are the best kind. Why? Because they are regular, and therefore reliable, and enable us to budget and plan effectively They are...
Challenge 25
As part of our application to become a Licensed Club Premises, we have to comply with the Challenge 25 Policy. There is now a poster on the side in the library explaining that we are now checking ages if we think a customer buying alcohol is, or could be, under 25....
What to do if someone “Asks for Angela”
Step 1 Make the person feel safe Respond calmly and discreetly Invite them to the meeting room (our designated safe space) Inform another volunteer of the situation If necessary, and if safe to do so, ask the individual causing the distress to leave Step2 Support the...
Ask for Angela
Some of you will have noticed the "Ask for Angela" poster in the library loo. As part of our application to become a licensed premises (see Three Rings and elsewhere for more info), we've been asked to take part in this initiative. I explain what it is and how it...
Crickleclub Premises License Application
The eagle-eyed among you will have noticed that the front window is displaying a blue sign alerting the public to the existence of our pending New Premises License Application. In case you get questions about it, you need to know the following: We have been running...
Volunteer Expenses Form
When submitting expenses for any money spent on supplying goods or services to the library, please use this form: https://forms.gle/AncayKxJbGAHjK9G8 You will need to attach copies of your receipts - please have a pdf or jpg/png of your receipts ready to upload.
Customer Complaints
This message is for everyone. We all know that there are occasionally some disgruntled customers in the library who may cause unpleasantness on occasion. Please try to keep interactions with these people to a polite minimum. The trustees do not expect you to act as...
Library Kiosk
Those of you who have been in the library this week will no doubt have noticed that the paper posters on the windows have all come down, and we have activated the electronic noticeboard, aka THE KIOSK. (Big thanks to Mike Karliner for all his hard work on this). The...
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