Blog
Library Desk News & Upates
Crickleclub Premises License Application
The eagle-eyed among you will have noticed that the front window is displaying a blue sign alerting the public to the existence of our pending New Premises License Application. In case you get questions about it, you need to know the following: We have been running...
Volunteer Expenses Form
When submitting expenses for any money spent on supplying goods or services to the library, please use this form: https://forms.gle/AncayKxJbGAHjK9G8 You will need to attach copies of your receipts - please have a pdf or jpg/png of your receipts ready to upload.
New Hand Dryer being installed
PHS have been asked to install a hand dryer in the loo and remove the old one. There were so many complaints about the existing one not being strong enough, we've taken the step to replace it with PHS's top of the range, most powerful hand dryer. So far, so good....
Customer Complaints
This message is for everyone. We all know that there are occasionally some disgruntled customers in the library who may cause unpleasantness on occasion. Please try to keep interactions with these people to a polite minimum. The trustees do not expect you to act as...
Library Kiosk
Those of you who have been in the library this week will no doubt have noticed that the paper posters on the windows have all come down, and we have activated the electronic noticeboard, aka THE KIOSK. (Big thanks to Mike Karliner for all his hard work on this). The...
Oh the Glamour – Loo Roll Update
We have issues with storage, as we're all aware. Toilet roll is a particular issue as it's very bulky, but it's something we can't afford to run out of, so there's a constant tension between having too much and too little. For this reason we're adding the supply of...
CUSTOMER SURVEYS
If you've seen the email about customer surveys, you'll know that we are on a customer survey blitz for the month of October. You'll find the spreadsheet to enter data into in the Shared With Me section of Google Drive, when logged in as librarian. It's called...
Change to Saturday Opening Hours
As of Saturday 19 October, the library cafe will open at 0900 to offer coffee to parkrunners and any other thirsty passersby. The two Saturday baristas will arrive at 0830 to prepare the cafe for service. The start time for Saturday Library Desk volunteers remains...
How to Restart the Router
Occasionally, it will be necessary to restart the router. For example, if there is no internet access when you arrive, and restarting the desktop or laptop does not resolve the issue, or when the CCTV remote feed is not working properly. Here is how to do it safely....